Privacy Policy

1. Introduction

Pickrs ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at pickrs.com.

2. Information We Collect

Information You Provide

Account Data — Name, email address, password, phone number, city, country, and profile bio.
Profile Data — Role (shipper/traveler), avatar, ratings, and trip history.
Journey Data — Origin, destination, travel dates, available weight, and pricing.
Shipment Data — Product name, description, weight, origin, destination, and reward amount.
Communication — Messages sent through booking requests.

Information Collected Automatically

IP address, browser type, and device information
Pages visited and actions taken on the platform
Session cookies and authentication tokens
Referral source and general location (country level)

3. How We Use Your Information

To create and manage your account
To match shippers with travelers based on destination and availability
To display your profile, journeys, and shipments to other users
To process booking requests and notifications
To improve our platform and user experience
To detect and prevent fraud or abuse
To comply with legal obligations

4. Information Sharing

We share your information in the following circumstances:

With Other Users — Your profile, journeys, and shipments are visible to other platform users as necessary for matching.
Service Providers — We may use third-party services for hosting, analytics, and email delivery.
Legal Requirements — We may disclose information if required by law or to protect our rights.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including encrypted passwords, HTTPS connections, and secure session management. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Object to or restrict certain processing of your data
Export your data in a portable format

To exercise these rights, contact us at privacy@pickrs.com.

8. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

9. Children's Privacy

Pickrs is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover such data has been collected, we will delete it promptly.

10. International Users

Pickrs operates globally. By using our platform, you consent to the transfer and processing of your data in countries where we or our service providers operate, which may have different data protection laws than your country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or a notice on the platform. The "Last updated" date at the top reflects the most recent revision.

12. Contact Us

For privacy-related questions or requests:
Email: privacy@pickrs.com